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Competent and Comfortable Team: Users consistently praised Sovereign Systems' team for their high level of competence and ease to work …
Overview
What is AHEAD?
AHEAD builds platforms for digital business. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help enterprises deliver on the promise of digital transformation.AHEAD was founded in 2007 and in 2019 merged with Sovereign Systems, and Data Blue.…
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Service Offering Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is AHEAD?
AHEAD builds platforms for digital business. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help enterprises deliver on the promise of digital transformation.
AHEAD was founded in 2007 and in 2019 merged with Sovereign Systems, and Data Blue. The services formerly available under those brands is now available from AHEAD, LLC.
AHEAD was founded in 2007 and in 2019 merged with Sovereign Systems, and Data Blue. The services formerly available under those brands is now available from AHEAD, LLC.
AHEAD Videos
The Sovereign Systems’ Cloud Management Platform (CMP) improves IT agility by automating and managing deployment tasks. Our CMP integrates best-of-breed solutions that help IT teams become an automated, on-demand service provider to the business.
From optimizing IT resources to modernizing data center infrastructure, Sovereign partners with VCE to provide best-in-class Converged Infrastructure solutions that support and drive many components of an overall data center strategy.
Begin to modernize your infrastructure and better align IT with business with Sovereign's Next Generation Data Center. Whether you're building your cloud or supporting data produced by the Internet of Things, Sovereign and Cisco have your solution.
AHEAD Competitors
- Presidio
- Cumberland Group
- iVision
AHEAD Downloadables
Frequently Asked Questions
Presidio and Cumberland Group are common alternatives for AHEAD.
Reviewers rate Implementation Rating highest, with a score of 9.
The most common users of AHEAD are from Enterprises (1,001+ employees).
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(70)Attribute Ratings
Reviews
(1-21 of 21)Companies can't remove reviews or game the system. Here's why
March 28, 2018
Solving problems with Sovereign
- System configuration and development support
- Project management
- End-User training
- Project timeline/estimations should be more conservative. Where the customer is being overly aggressive, Sovereign should be sure to schedule touch points/project milestones to level set expectations.
- Sovereign should provide engagement customers with a detailed summary of hours consumed. Tying hours to executed Invoices would be helpful. That would keep the customer from having to do so.
January 08, 2018
Great Relationship with Sovereign Systems
- Requirements analysis that translates our needs to specific configurations
- Producing equipment quotes that translate to capital and operational spending
- Frequent direct-contact follow-up to ensure we have what we need
- Works closely with our hardware/software vendors to produce a unified front to us the customer.
- Persistence is good, up to a point.
January 08, 2018
Sovereign Systems Customer Review
- Excellent with the installation, configuration, and support of the EMC line of storage arrays.
- Valuable resource in the decision-making process of purchasing and configuration of the VMware product suite.
- Project management has been key to the success we have had with Sovereign Systems.
- There isn't much depth in the Citrix arena. Unfortunately, this limits us from being able to consolidate with Sovereign Systems as our only partner.
January 02, 2018
Sovereign Systems
- Understand current IT trends and best practices
- Nimble solutions provider, quick turnaround on complex solutions.
- Customer support. Very great post-sales support. I cannot think of a time I have approached Sovereign Systems for support and had to chase answers down. Knowledgeable staff.
- Marketing material outlining Sovereigns full range of solutions.
- Customer service portal would help manage open cases.
December 22, 2017
Great support for Turner
- Very thorough with their help.
- They integrate well with our company.
- They bend over backwards to make sure that everything is done right and on time even when that is not their job.
- Knowledgable support.
- Sovereign systems is very tightly coupled with Turner Broadcasting in the purchasing and add tremendous value. I haven't seen anything that they need improvement on. Not to say that their isn't anything. Just at least in my experience there hasn't been anything.
December 21, 2017
Sovereign Systems Review
- Sales
- Presales
- Post sales support
- None.. Top notch VAR
December 05, 2017
Sovereign for Success
- Procurement of hardware. Getting the best rate for us instead of the best profit for them.
- Services - by having an incredible team of experts they have a deep pool of people they can pull to bring the best possible solutions delivery.
- Aftercare - they have been proactive in checking in to make sure that the projects they have worked on not only were successful on delivery but continue to deliver months after installation.
- If I had to offer anything for an area of improvement I would ask that they offer more in the area of training services.
December 05, 2017
Trusted Advisor
- Sovereign Systems expertise in enterprise storage technologies and virtualization is unmatched by any vendor that I have worked with in the past.
- Project management and the will to see projects through to the end is unmatched. We have been undergoing a large Epic implementation this year and Sovereign has assisted us every step of the way. They have even gone so far as to work along side vendors that are direct competitors to them to ensure the success of our project.
- Sovereign Systems's engineers are extremely knowledgeable and competent. They do what it takes to get the job done and make sure that the job is done right while providing documentation of the work that they have done and making sure that we understand the technologies that we are implementing.
- In the past when we have had issues and vendor support has been required, Sovereign Systems is quick to join in with helping us to get the issue resolved.
- Sovereign is always pushing to be our "one stop shop" for everything that we may need. Our philosophy is to not have all of our eggs in one basket and to maintain relationships with multiple vendors. While one vendor may be capable of meeting all of our needs, we like to use the vendor that is the best fit for each individual need which is why we diversify the vendors that we use for each project use case.
December 05, 2017
Sovereign Systems Review
- Hire great sales staff
- Customer focused
- Provide great solutions
- They're an Atlanta based company. Our company is not based in Atlanta and so I don't see my sales person that much.
August 07, 2017
SovLabs & Sovereign Systems
- Providing knowledgeable staff during engagements.
- Partnering with an organization and seeking successful outcomes.
- Customer Service during and after engagements/purchase.
- Documentation & notification of enhancements to the SovLabs extensibility modules.
- Quality (software bugs) of module releases, which has improved over time.
July 20, 2017
Sovereign Systems - A partner you can count on
- Suggests the right technologies for the need not a technology with a specific vendor in mind.
- Understands our culture and technologist so that recommendations fit into what we do best and can support.
- Is always willing to go the extra mile to make sure we are happy and that our customers are happy.
- Expansion of the media industry experts.
- Continue to expand its vendors without losing sight of its small family feel.
- Remember that they might not always be the answer for everything.
April 21, 2017
Review
- Research pre-requisites well in advance of starting implementation.
- Detail oriented in project meetings.
- Great post installation documentation and basic training on system.
- Contacting customers for post project survey. I've worked with some great Sovereign employees and I would have liked to give them the recognition they deserve.
April 18, 2017
Sovereign Systems knocks it out the box
- Explain whats/whys of any solution they recommend.
- Provide a great deal of knowledge transfer.
- Customer service oriented.
- Reachable by phone/email etc.
- All of my experiences with them have been fine.
April 07, 2017
Storage solutions provided by Soverign Systems
- Communicate honestly with its customers.
- Be cognizant of fixing problems in a timely and resolute manner.
- Keeping the customer aware of new technologies that may benefit their business.
- Keep the customer aware of other technologies other than Dell EMC products.
April 07, 2017
Sovereign
- Provide technical expertise
- Provide knowledge transfer
- Provide technical support when needed
- People that know more about AIX/Storage implementations
- Great communication
- Great followup and support.
- I honestly have only had great experiences.
March 08, 2017
Service beyond belief
- Customer support. Sovereign Systems has excellent support and will always supply the right resources when you need them.
- Pre-Sales support. Sovereign Systems is dedicated to getting the absolute best solution at the lowest price is installed.
- Sovereign Systems has extremely knowledgeable engineers.
- From our perspective, I see no areas for improvement. Our organization has just started using a purchasing group. We have had trouble getting them on because of their selectivity. We believe we have a work around. That is the only complaint I have.
March 07, 2017
Review of Sovereign Systems
- Customer Relations
- Procurement
March 07, 2017
Sovereign for the win!
- Very good at sizing solutions.
- Provided excellent analysis of our current SAN utilization, which helped us with the appropriate environment for the future.
- They have a great approach to customer management and customer support.
- They could spend more time educating us on other services they provide.
- Configuration and deployment of Dell/EMC storage and backup platforms.
- Needs assessment and future growth planning.
- Product discounting through vendor initiatives.
- Project management.
- Coordination of product orders with the vendor although I think the vendor is the bigger issue. Insuring delivery time frames are met is of great importance with these kinds of projects.
- Communication between scheduled project meetings. There could be more contact between meetings.
- Provide a customer portal for project tracking.
March 02, 2017
Big Project, Great Results
- Customer Engagement
- Consulting and Implementation services
- We lost probably one of the best sales reps I've had across all the vendors I deal with. It will be tough to get that rapport again with a new rep.